SMS Machine Automation Ltd, Unit 23 Longfields Road, Carlton, Barnsley, S71 3HT.
Definitions
- SMS, SMS Machine Automation means SMS Machine Automation Ltd, Unit 23 Longfields Road, Carlton, Barnsley, S71 3HT.
- GDPR means the UK General Data Protection Regulation.
- Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
- Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.
- Data Subject is any living individual who is using our Service and is the subject of Personal Data.
1. Principles for processing personal data
Our principles for processing personal data are:
- Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
- Restricted to a specific purpose. The personal data of Data Subjects must be processed only for specific purposes.
- Transparency. The Data Subject must be informed of how their data is being collected, processed and used.
2. What personal data we collect and process
SMS collects several different types of personal data for various purposes. Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, post code
3. How we use the personal data
SMS uses the collected personal data for various purposes:
- To provide you with services
- To notify you about changes to our services and/or products
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To detect, prevent and address technical issues
4. Legal basis for collecting and processing personal data
Our legal basis for collecting and using the personal data described in this policy depends on the personal data we collect and the specific context in which we collect the information:
- SMS needs to perform a contract with you
- You have given SMS permission to do so
- Processing your personal data is in SMS's legitimate interests
- SMS needs to comply with the law
5. Retention of personal data
SMS will retain your personal information only for as long as is necessary for the purposes set out in this policy.
SMS will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Data protection rights
SMS Machine Automation Ltd is the Data Controller for the personal data described in this policy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you wish to be informed what personal data we hold about you, or want it removed from our systems, please contact us using the details on our Contact page.
Under UK GDPR, you have the following data protection rights:
- The right of access — to request a copy of the personal data we hold about you
- The right to rectification — to have inaccurate or incomplete data corrected
- The right to erasure — to request deletion of your personal data in certain circumstances
- The right to restrict processing — to limit how we use your data in certain circumstances
- The right to data portability — to receive your data in a structured, machine-readable format and have it transferred to another controller
- The right to object — to object to processing based on legitimate interests
- The right to withdraw consent — at any time, where processing is based on consent
We will respond to any request within one month, as required by UK GDPR. We may need to verify your identity before actioning a request.
If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection: ico.org.uk, or by calling their helpline on 0303 123 1113. We would, however, welcome the opportunity to address your concerns directly before you approach the ICO.
SMS Communication Confidentiality Charter
We are a private business and, while we have partnerships with other organisations, are completely autonomous. As such, we do not share information given to us with any other party, whether from a working relationship in engineering or component supply, or from details given during an enquiry.
We have a number of high level customers who have the strictest security and privacy protocols, and they have set a standard for us which is easy to maintain for all customers. You can enquire and work with us in the strictest of confidence.